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FAQs

How do I pay my bill? 
  • By mail with check.
  • In person with cash, check , or credit/debit card.* There is also a dropbox on the side of the building.
  • Online by credit/debit card.*
  • By phone with credit/debit card.*
  • Automatic payment through direct withdrawal from a check or savings account

*There is a 3rd party fee for all credit/debit card transactions.

What is the billing period 

Customers of the District receive a bill every three months. We have three billing cycles. The billing period is for the three months prior to the billing date.

What is the monthly fee for sewer service? 

As of December 1, 2023:

  • The residential rate is a flat fee of $27.50 per month.
  • The commercial rate is $6.92 per CCF. The minimum monthly fee is $69.20. Commercial accounts are billed based on winter water usage (October - April) and the amount will vary depending on usage and the size/type of business. usage is calculated in hundreds of cubic feet (CCF). One CCF is equal to 748 gallons.
Why am i getting billed for my tenant's sewer service? 

It is West Boise Sewer District's policy that all properties be listed and billed ot the property owner or a property management company.

Who do I contact to locate sewer line? 

For ay excavation, prior to digging, call DIGLINE, Inc. at 811 or 208-342-1585. This 24/7 Idaho hotline will identify all affected utilities in your project area.

What can I flush down the toilet? 

To avoid clogged pipes, we ask that you only flush organic matter down the toilet.

Do Not Flush:

  • 'Flushable' wipes
  • Diapers
  • Cotton balls, rounds or swabs
  • Dental floss
  • Kitty litter
  • Paper towels, facial tissues or napkins
  • Feminine products
  • Hair
Why shouldn't I flush 'flushable' wipes? 

They do not break down like toilet paper and can clog the sewer lines, as well as your pipes. They also can get caught up on rocks and sticks that find their way into the sewer and over time cause sewer backups.

How large is the District? 

The District covers approximately 2,700 acres of land generally extending from Christine Street on the west, to Targee Street on the south, to Mountain View Drive on the north, and to Allumbaugh Street on the east.

How many miles of sewer lines are in the District? 

The District owns and operates approximately 68 miles of sewer lines that vary from 8-inches in diameter up to 36-inches in diameter, within the boundaries of the District.